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Shipping and Returns

All items purchased are hand-made to order especially for you. 

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Please allow 3-4 weeks for the production of your order. 

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Postage to your desired location is on top of Production time and based on estimates from shipping couriers. 

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Please allow plenty of time before your wedding day, to order your favourite items!

Although we offer rush orders where possible and fast shipping services, shipping delays which are outside of our control, may occur - particularly with international orders

 

All items are shipped from Paris, France.

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Using a tracable delivery service, the tracking number will be shared with you once the order is finished and sent.

​FOR INTERNATIONAL ORDERS, THERE MAY BE CUSTOMS CHARGES ONCE THE PACKAGE ARRIVES IN YOUR COUNTRY

 

We highly recommend ordering at least 2-3 months before your wedding day

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Each item's terms and delivery times are listed according to its Special Conditions and required lead time. Each item will be carefully packaged.

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Postage is on top of Production time.

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! PLEASE NOTE !

The UK has now left the European Union. 

France

 

La Poste / Colissimo

Classic

€ 8

2-4 days​ Working Days

Priority 

€ 15

1-2 Working Days

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UK, Rest of Europe, USA and Canada

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International Courier (DPD, Colissimo, UPS)

Classic
€25
5-7 Working Days

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Colissimo Priority
€40
​2-3 working days

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Rest of world

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International Courier ( eg DPD, Colissimo, UPS)

Classic
£29.95
​7 - 14 Days

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Returns and Cancellations

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Cancellations are accepted within 3 days of your order being made.


Returns are accepted on EU purchases of collection pieces. Please inform us within 14 days of delivery of your item(s) and the item(s) must be returned within 28 days of delivery at your cost. Please ensure they are returned in perfect, unused condition in their original packaging. Please note that refunds will be minus the cost of postage.
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Unfortunately, international orders are non-returnable due to import taxes.

Rush orders are non-refundable. Please contact us if you have any questions.

Due to the nature of bespoke/ personalised orders, these purchases are​ non-refundable


Earrings are non-refundable for hygiene reasons

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